Will I receive the product as shown in the photo?

Yes, you will receive the product as depicted in the photo. We make every effort to replicate the items shown in the product photos; however, due to the use of natural materials such as wood, stone, leather, and others, minor variations in color or construction may occur.

Can I cancel or modify my order after it has been placed?

We strive to process orders promptly to ensure timely delivery to our customers. Once an order has been placed and confirmed and more than 2 days have passed since the order was placed, it may not be possible to cancel or change it as the artisans are working on the production.

What is your return policy?

Due to the unique nature of our handmade products, we do not accept returns or exchanges unless the item is damaged or defective upon arrival. If you receive a damaged or defective item, please contact us within 30 days of receiving your order to arrange for a replacement or refund.

How do I care for my Artynov products?

If you have any questions or concerns about caring for your items, please don't hesitate to reach out to us for assistance.

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